RETURNS, REFUNDS & EXCHANGES

REFUND & EXCHANGE POLICY

IN-STORE PURCHASES

  1. Should I wish to exchange or return any items purchased within 30 days, we will gladly exchange them or, refund you by reversing the transaction on a STYLE account issuing a cash refund or giving you a refund in the form of a Gift Card. A receipt or gift receipt must be presented for a REFUND and provided that:
    • The items are unworn or unused with all original, sealed packaging and tags attached.
    • The items are in good condition so they can still be sold.
    • Gift vouchers will not be refunded.
  2. Should you wish to return unused items AFTER 30 days and still have your till slip, you may not receive a refund but will still be issued a gift card to the value of the items, or you are welcome to exchange what you purchased for other goods.
  3. If you wish to return any items purchased in-store WITHOUT a receipt/till slip or gift receipt but your goods STILL have the original tags attached, the store may offer you an EXCHANGE on items.
  4. If you received items as a gift and wish to exchange them for other goods, this EXCHANGE may be done if the tags are still on (even if there is not receipt or gift receipt available).
  5. Three months return policy for APPAREL defective items & six months implied warranty for defective items.
    • We will gladly accept return of the defective goods and reverse the transaction on your STYLE account or refund you in the form of a Gift card provided proof of purchase is produced.
    • If upon inspection it is found that the items are not defective, you will not be entitled to a refund or exchange. You may be liable for the direct costs incurred.
  6. Terms and conditions apply.